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ZaloPay

ZaloPay is a popular mobile payment app in Vietnam, launched in 2016. It is built on top of Zalo, Vietnam's most popular messaging app, which was launched in 2012. ZaloPay offers a range of services including online shopping, bill payments, money transfers, and donations.

Method
ZaloPay
LPM Market Share
Payments
Yes
Refunds
Yes - full refunds only
Type
E-wallet
Local Card Scheme
Users
15M
Disbursements
No
No
Chargebacks
No
Authorization currency
VND
Authorization
speed
Instant
Recurring
No
No
Contact me when
the service is available

Reasons for Popularity

Convenience and Familiarity: Being integrated with the widely used Zalo messaging app, it offers convenience and trust to users who are already familiar with the platform

Market Need: In a country where many are unbanked and few have credit cards, ZaloPay fills a significant gap by offering digital payment solutions

Wide Range of Services: It provides a variety of services such as bill payments, money transfers, and online shopping, making it a versatile payment solution