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ZaloPay
ZaloPay is a popular mobile payment app in Vietnam, launched in 2016. It is built on top of Zalo, Vietnam's most popular messaging app, which was launched in 2012. ZaloPay offers a range of services including online shopping, bill payments, money transfers, and donations.
Method
ZaloPay
LPM Market Share
Payments
Yes
Refunds
Yes - full refunds only
Type
E-wallet
Local Card Scheme
Users
15M
Disbursements
No
No
Chargebacks
No
Authorization currency
VND
Authorization
speed
speed
Instant
Recurring
No
No
Reasons for Popularity
Convenience and Familiarity: Being integrated with the widely used Zalo messaging app, it offers convenience and trust to users who are already familiar with the platform
Market Need: In a country where many are unbanked and few have credit cards, ZaloPay fills a significant gap by offering digital payment solutions
Wide Range of Services: It provides a variety of services such as bill payments, money transfers, and online shopping, making it a versatile payment solution
