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Kazakhstan

Kazakhstan

Kazakhstan
Top e-commerce industries
22.3%
Electronics
23%
Hobby & Leisure
18.1%
Fashion
Furniture & Homeware
Care Products
DIY
Grocery
Astana
Capital
20.3M
Population
+5
Time Zone (GMT)
KZT (₸)
Currency
Kazakhstani Tenge
USD 72.8B
Transactions
value in 2030
19.8%
CAGR
of Digital Payments
during 2025-2030

Popularity of e-commerce payment methods

Bank Transfer
26%
Buy Now Pay Later
1%
Cash-in
14%
Credit Cards
26%
Debit Cards & Prepaid Cards
6%
E-wallet
13%
Mobile Money
13%
Others
14%

Extend your reach

Halyk QR is a convenient and secure QR code payment method launched by Halyk, the largest state bank in Kazakhstan.

Method
Halyk QR
LPM Market Share
Payments
Yes
Refunds
Yes - full refunds only
Type
Bank Transfer
Local Card Scheme
Users
8M
Disbursements
No
No
Chargebacks
No
Authorization currency
KZT
Authorization
speed
Instant
Recurring
N/A
N/A

Reasons for Popularity

Integration with a Digital Ecosystem: Halyk QR is part of Halyk Bank's broader digital ecosystem that includes a super app integrating banking services with lifestyle features like e-government services, travel, entertainment, and e-commerce.

Convenience and Security: Halyk QR allows customers to make non-cash payments easily by scanning a 2D QR code, which can be generated via various platforms such as Onlinebank, Halyk Pos, POS terminals, and Epay online acquiring.

Wide Availability and Support: Halyk QR supports payments from debit cards, corporate cards, and even bonuses, and it is accessible through multiple channels including mobile apps and physical POS terminals.

Kazakhstan’s banks predominantly issue Visa and Mastercard, with debit cards being the most common.

Method
Visa, Mastercard
LPM Market Share
68%
Payments
Yes
Refunds
Yes - full refunds only
Type
Debit Cards & Prepaid Cards
Local Card Scheme
Users
57M
Disbursements
Yes
Yes
Chargebacks
No
Authorization currency
KZT
Authorization
speed
Instant
Recurring
No
No

Reasons for Popularity

Visa and Mastercard are widely accepted in Kazakhstan and globally, allowing cardholders to make purchases and withdraw cash abroad

The volume of non-cash transactions in Kazakhstan continues to rise, reflecting the growing preference for digital payments

Direct Carrier Billing (DCB) is a mobile payment method that allows users to charge purchases directly to their mobile phone bills, providing a convenient alternative to traditional payment methods like credit cards. In Kazakhstan, major telecom operators such as Aktiv, Kcell, Beeline, and Tele2 have adopted DCB to enhance user experience and expand payment options for digital goods and services.

Method
DCB (KZ)
LPM Market Share
n/a
Payments
Yes
Refunds
Yes - full & partial refunds (manual)
Type
Direct Carrier Billing
Local Card Scheme
Users
11M
Disbursements
Yes
Yes
Chargebacks
No
Authorization currency
KZT
Authorization
speed
Instant
Recurring
No
No

Reasons for Popularity

Accessibility: With many individuals unbanked or underbanked, DCB provides an essential payment solution that allows access to digital goods and services

Growing Digital Economy: The rise of digital consumption—particularly in gaming and streaming—has fueled the adoption of DCB as a preferred payment method due to its ease of use and security

Convenience: Users can pay for various services, including digital content, apps, and subscriptions, with a simple SMS confirmation process

QIWI Wallet is a prominent electronic payment service in Kazakhstan, part of the broader QIWI payment system, which operates across several countries. It provides users with a convenient platform for making payments and transferring money, leveraging a network of physical kiosks and online services.

Method
QIWI
LPM Market Share
n/a
Payments
Yes
Refunds
Yes - full and partial refunds (automated)
Type
E-wallet
Local Card Scheme
Users
2M
Disbursements
Yes
Yes
Chargebacks
No
Authorization currency
KZT
Authorization
speed
Instant
Recurring
No
No

Reasons for Popularity

User-Friendly Interface: The QIWI Wallet app is designed for ease of use, enabling quick transactions and money transfers using only phone number. Convenience to make various payments, including utility bills, mobile top-ups, online purchases, and money transfers, all from a single platform

Accessibility: QIWI has established a robust infrastructure with over 30,000 payment points in Kazakhstan, making it easy for users to access services both online and through physical kiosks. A solution to individuals who may not have access to traditional banking services

Innovative Features: The introduction of virtual cards and partnerships with major financial institutions enhances user experience. For instance, QIWI was among the first to offer virtual cards in collaboration with Visa, allowing for secure online transactions